Tuesday, October 18, 2005

lesson #228: my laptop is back from the dead

IBM Service Centre is unbelievably efficient. They make CIT Helpdesk look really REALLY bad. Basically I sent my laptop for servicing to IBM at Changi yesterday. The lady who assisted me said that average servicing period is three to five working days. But I made a special request to get it fixed as soon as possible, because I need my laptop B-A-D-L-Y for Company Law presentation (among other things). She told me she will put an urgent note for me. How nice! And I wasn't even paying a single cent, because it's all covered under the warranty. This is what I call top-notch customer service!

So anyway, I got a call from IBM today and the person said my laptop is ready for collection! It was serviced in just one day! Excellent! I love IBM now. They basically diagnosed it, serviced it, and cleaned it for me (and boy did my baby need some cleaning) within 24 hours. Excellent!

Also bought a pink Puma bag recently from their Motosport collection. It's great! All pink and cushiony. Have also started using my Nano. It's great! I love the sound quality.

And I got back my Audit midterm test. Can't remember if I have actually written here about how crap I felt after taking the test. I think I did. Well anyway, I really did NOT feel confident about that test. I just felt really stupid after discussing the questions with some of my friends. Really, I'm not being one of those smart people who whine to their friends about how crappy they felt when actually, deep inside, they know they will get full marks.

But well, I got the results back and... it was not bad. Pleasantly surprised. Glad that I made it through, in any case.

On that academic token, finished my Company Law readings early for the first time today. And felt it was quite manageable and not as confusing as I had expected it to be. This accomplishment left me feeling at ease.

So yeah, today, a couple of good things did come my way. Certainly needed a good day after my series of very-bad-days.